Refund policy

Refund policy:

Thank you for your purchase! Because our baby and children's products are handmade and made to order, we are committed to making sure you are satisfied. Please read our refund policy carefully.

- Refunds are only given if the product is returned in its original condition, unwashed and undamaged.
- The return must be started within 1 day of the delivery date.
- To start a return, please message us and send a photo of the product so we can confirm its condition.
- Refunds will be processed once the returned product has been received and inspected.
- Shipping costs for returns are the customer's responsibility, unless the return is due to our mistake.

Return policy:

We want you to be completely happy with your purchase. However, because our products are handmade and made to order, we have specific guidelines for returns.

- Returns are only accepted if the product is in its original condition, unwashed and undamaged.
- Please start your return within 1 day of the delivery date.
- Contact us with a photo of the product to confirm its condition before starting the return.
- Returns that do not meet these criteria will not be accepted.
- Once your return has been received and inspected, we will process your refund.

Note: We take pride in our craftsmanship and quality control. If you have any concerns about your order, please contact us right away so we can address them. Thank you for your support!